[GLIMS] Fwd: Order ASTER data through ECHO/REVERB

[William Sneed]

On 1/24/13 12:26 PM, Etienne Berthier wrote:
> Dear colleagues,
>
> I sent the query below to the customer service of ECHO/REVERB regarding
> access to ASTER data (product 14)
>
> If one of you faced the same problem recently and found a solution, I am
> interested. Otherwise, I will share their response with the list.
>
> All the best,
>
> Etienne
>
> -------- Message original --------
>
> Objet: 	Order ASTER data through ECHO/REVERB
> Date: 	2013-01-24 16:37
> De: 	Etienne Berthier <etienne.berthier at legos.obs-mip.fr>
> À: 	<reverb-support at echo.nasa.gov>
> Cc: 	Bruce Raup <braup at nsidc.org>, Jeffrey Kargel
> <jeffreyskargel at hotmail.com>
>
> Sir, Madam,
>
> I have access to ASTER data for free thanks to my involvement in the
> GLIMS project (PI Jeff Kargel, CCed)
>
> It has been a while since I did not download ASTER data (at least 2
> months I think). I tried today (image of the Antarctic Peninsula)
> through the ECHO website but did not succeed although I think I followed
> exactly the procedure I used previously.
>
> See screen shot attached. Usually, after adding to my cart the images of
> interest, I click on “Order” and then I have the option to select the
> desired Product (here, 14 = DEM + orthorectified images). Now, when I
> click on ‘Order’, the system tells me that no product are orderable.
> ‘Download’ leads to nothing useful.
>
> Was there any recent changes so that GLIMS-affiliated researchers do not
> get free access to ASTER data anymore? If not, what procedure should I
> use to download ASTER product 14 from the website?
>
> Thanks a lot for your help,
>
> Etienne Berthier
>
>
>
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>
Greetings:

On Jan. 13, 2013 I retrieved a few L1Bs of Greenland but haven't tried 
since. I don't normally ask for the AST14DMO product. Also, I have given 
up trying to download directly using the generated script. I order them 
and get notified when the images are available for download. For me that 
works best.

However, as of 1245 EST I can't log into Reverb/Echo. They do seem to 
have their problems.

...bill....

-- 
william a. sneed
climate change institute
university of maine, orono 04469 USA
207-581-1491
william.sneedjr at maine.edu