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Hi Etienne,<br>
<br>
I tried to reproduce the order, with a search for ASTER L1b over the
Antarctic Penn, and got "no granules found". See screen shot below.
<br>
<br>
<img src="cid:part1.04060403.02040602@nsidc.org" alt=""><br>
sjs<br>
<div class="moz-cite-prefix">On 1/24/13 10:26 AM, Etienne Berthier
wrote:<br>
</div>
<blockquote
cite="mid:d80392be6aa2b5d7d76a94ccda8c668a@legos.obs-mip.fr"
type="cite">
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<p>Dear colleagues,</p>
<p>I sent the query below to the customer service of ECHO/REVERB
regarding access to ASTER data (product 14)</p>
<p>If one of you faced the same problem recently and found a
solution, I am interested. Otherwise, I will share their
response with the list.</p>
<p>All the best,</p>
<p>Etienne</p>
<p> </p>
<p>-------- Message original --------</p>
<table border="0" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<th align="right" nowrap="nowrap" valign="baseline">Objet:</th>
<td>Order ASTER data through ECHO/REVERB</td>
</tr>
<tr>
<th align="right" nowrap="nowrap" valign="baseline">Date:</th>
<td>2013-01-24 16:37</td>
</tr>
<tr>
<th align="right" nowrap="nowrap" valign="baseline">De:</th>
<td>Etienne Berthier
<a class="moz-txt-link-rfc2396E" href="mailto:etienne.berthier@legos.obs-mip.fr"><etienne.berthier@legos.obs-mip.fr></a></td>
</tr>
<tr>
<th align="right" nowrap="nowrap" valign="baseline">À:</th>
<td><a class="moz-txt-link-rfc2396E" href="mailto:reverb-support@echo.nasa.gov"><reverb-support@echo.nasa.gov></a></td>
</tr>
<tr>
<th align="right" nowrap="nowrap" valign="baseline">Cc:</th>
<td>Bruce Raup <a class="moz-txt-link-rfc2396E" href="mailto:braup@nsidc.org"><braup@nsidc.org></a>, Jeffrey Kargel
<a class="moz-txt-link-rfc2396E" href="mailto:jeffreyskargel@hotmail.com"><jeffreyskargel@hotmail.com></a></td>
</tr>
</tbody>
</table>
<p> </p>
<p>Sir, Madam,<br>
<br>
I have access to ASTER data for free thanks to my involvement in
the GLIMS project (PI Jeff Kargel, CCed)<br>
<br>
It has been a while since I did not download ASTER data (at
least 2 months I think). I tried today (image of the Antarctic
Peninsula) through the ECHO website but did not succeed although
I think I followed exactly the procedure I used previously.<br>
<br>
See screen shot attached. Usually, after adding to my cart the
images of interest, I click on “Order” and then I have the
option to select the desired Product (here, 14 = DEM +
orthorectified images). Now, when I click on ‘Order’, the system
tells me that no product are orderable. ‘Download’ leads to
nothing useful. <br>
<br>
Was there any recent changes so that GLIMS-affiliated
researchers <span id="OBJ_PREFIX_DWT311" class="Object"><span
id="OBJ_PREFIX_DWT312" class="Object">do</span></span> not
get free access to ASTER data anymore? If not, what procedure
should I use to download ASTER product 14 from the website?<br>
<br>
Thanks a lot for your help,<br>
<br>
Etienne Berthier</p>
<div> </div>
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<pre wrap="">_______________________________________________
GLIMS mailing list
<a class="moz-txt-link-abbreviated" href="mailto:GLIMS@nsidc.org">GLIMS@nsidc.org</a>
<a class="moz-txt-link-freetext" href="https://nsidc.org/mailman/listinfo/glims">https://nsidc.org/mailman/listinfo/glims</a>
</pre>
</blockquote>
<br>
<pre class="moz-signature" cols="72">--
Siri-Jodha Singh KHALSA, Ph.D., SMIEEE
National Snow and Ice Data Center
University of Colorado
Boulder, CO 80309-0449 Phone: 1-303-492-1445 GV: 1-303-736-9976
<a class="moz-txt-link-freetext" href="http://cires.colorado.edu/~khalsa">http://cires.colorado.edu/~khalsa</a>
</pre>
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